We understand that sometimes returns and refunds are necessary, and we strive to make the process as easy and convenient as possible. Please read our return and refund policy for silver jewellery below:

1. Eligibility for Returns

• We accept returns for leather goods within 30 days of the purchase date.
• The item must be unused, in its original condition, and in the original packaging.
• Personalized or customized items may not be eligible for return unless there is a manufacturing defect or an error on our part.
  

2. Return Process:

• To initiate a return, please contact our customer service team through our website or by email.
• Provide your order number, details of the item you wish to return, and the reason for the return.
• Our customer service team will guide you through the return process and provide you with a return authorization.
  

3. Return Shipping:

• Customers are responsible for the shipping costs associated with returning the item.
• We recommend using a trackable shipping method to ensure that the item reaches us safely.
• Please pack the item securely to prevent any damage during transit.
  

4. Non-Returnable Items:

The following items are generally non-returnable, unless there is a manufacturing defect or an error on our part:

• Personalized or customized items.
• Items that are not in their original condition or packaging.
• Items that have been used, damaged, or altered.

We reserve the right to refuse a return or refund if the item does not meet the above criteria or if we suspect any misuse or abuse of our return policy.

If you have any questions or need further assistance regarding our return and refund policy, please don't hesitate to reach out to our customer service team. We are here to help you and ensure your satisfaction with our leather goods.